The following shall be the Service Standard of the Municipal Social Welfare and Development Officer, in this Municipality:

  1. PROVISION OF LIMITED FINANCIAL ASSISTANCE (Aid in Crisses Situation):REQUIREMENTS:
    1. Community Tax Certificate
    2. Barangay Certification
    PROCEDURE DURATION FEES PERSON RESPONSIBLE LOCATION
    Approach the Crisis Intervention Unit (CIU) in charge 1 minute none Municipal Social Welfare and Development Office
    Submit yourself for an interview and assessment 15-30 minutes none
    Wait while the frontline personnel cause the preparation of the supporting documents and disbursement vouchers.

    These documents will be endorsed to the Municipal Social Welfare and Development Officer for signature

    		 5-10 minutes none
    Wait for advise from the frontline personnel on when to claim assistance 2 minutes none
  2. SECURING REFERRAL FOR HOSPITAL AUGMENTATION:REQUIREMENTS:
    1. Community Tax Certificate
    2. Barangay Certification that the client is a resident of the Municipality of Alabel
    3. Hospital Bill
    PROCEDURE DURATION FEES PERSON RESPONSIBLE LOCATION
    Approach the Crisis Intervention Unit (CIU) in charge 2 minutes none Municipal Social Welfare and Development Office
    Submit yourself for an interview and assessment. After the assessment, the frontline personnel cause the preparation of the referral letter 15-30 minutes none
    Wait while the referral letter is endorsed to Mun. Social Welfare and Development Officer for her signature 2 minutes none MSWDO
    or her authorized representative
    Receive a copy of the referral letter and submit the same to the concerned office 2 minutes none
  3. SECURING REFERRAL FOR MORTUARY ASSISTANCE:REQUIREMENT:
    1. Community Tax Certificate
    2. Barangay Certification that the client is a resident of the Municipality of Alabel
    3. Death Certificate
    PROCEDURE DURATION FEES PERSON RESPONSIBLE LOCATION
    Approach the Crisis Intervention Unit (CIU) in charge 2 minutes none Municipal Social Welfare and Development Office
    Submit yourself for an interview and assessment 10-15 minutes none
    Wait while the frontline personnel cause the preparation of the referral letter and endorse the same to the Municipal Social Welfare and Development Officer for her signature 5 minutes none MSWDO
    or her authorized representative
    Receive a copy of the referral letter and submit it to the duly accredited funeral parlor; 2 minutes none
  4. SECURING REFERRALS FOR OTHER AGENCY’S INTERVENTION:REQUIREMENT:
    1. Community Tax Certificate
    2. Barangay Certification that the client is a resident of the Municipality of Alabel
    PROCEDURE DURATION FEES PERSON RESPONSIBLE LOCATION
    Approach the Crisis Intervention Unit (CIU) in charge 2 minutes none Municipal Social Welfare and Development Office
    Submit yourself for an interview and assessment 15-30 minutes none
    Wait while the frontline personnel cause the preparation of the referral letter and endorse the same to the Municipal Social Welfare and Development Officer for her signature 2 minutes none MSWDO
    or her authorized representative
    Receive a copy of the referral letter and submit the same to the concerned office 2 minutes none
  5. PRE-MARRIAGE COUNSELLING:REQUIREMENT:
    1. Community Tax Certificate
    2. Barangay Certification that the client is a resident of the Municipality of Alabel
    3. Official Receipt from the Municipal Treasurer’s Office
    PROCEDURE DURATION FEES PERSON RESPONSIBLE LOCATION
    Present the Official Receipt (OR) issued by the Municipal Treasurer’s Office to the program in-charge 2 minutes none Municipal Social Welfare and Development Office
    Undergo the interview and fill up the Marriage Expectations Inventory Questionnaire consisting of eight (8) pages 45-50 minutes none
    Submit the duly filled-up questionnaires and get the schedule (time, date, and venue) for the seminar. 2 minutes none
    Attend the scheduled seminar. After the completion, get the PMC Certificate from the program in-charge or any of the MSWDO personnel 2 minutes none Senior Citizen’s Center
  6. DISASTER RELIEF AND REHABILITATION ASSISTANCEREQUIREMENT:
    1. Community Tax Certificate
    2. Barangay Certification that the client is a resident of the Municipality of Alabel
    PROCEDURE DURATION FEES PERSON RESPONSIBLE LOCATION
    Approach the frontline personnel for the verification of names in the list of victims prepared by the MSWDO 5 minutes none Municipal Social Welfare and Development Office
    If your name is included in the list, then submit yourself for an interview and assessment by the frontline personnel to qualify for the assistance 15-30 minutes none
    If your name is not included in the list, seek advice from the Municipal Social Welfare and Development Officer or her next-in-rank 2 minutes none MSWDO
    or her authorized representative
    If qualified for the assistance and goods are available, receive the goods and sign in the logbook for acknowledgment of the goods received.

    If the goods are not available, wait for further advice from the frontline personnel.

    		 5 minutes none
  7. REFERRAL FOR JOB PLACEMENTREQUIREMENT:
    1. Community Tax Certificate
    2. Barangay Certification that the client is a resident of the Municipality of Alabel
    3. Voter’s Affidavit
    4. Official Receipt from the Municipal Treasurer’s Office
    PROCEDURE DURATION FEES PERSON RESPONSIBLE LOCATION
    Approach the Public Employment Office (PESO) Charge 2 minutes none Municipal Social Welfare and Development Office
    Submit yourself for an interview or assessment. 15-30 minutes none
    Fill up an application form and submit the same to the attending personnel for endorsement to the Mun. Social Welfare and Development Officer 2 minutes none MSWDO
    or her authorized representative
    Proceed to the Office of the Municipal Treasurer for payment of the required fees 3 minutes P50.00 REVENUE COLLECTION CLERK Office of the Municipal Treasurer
    Present the Official Receipt (OR) to the program in-charge for the preparation of the referral letter and endorsement to the Municipal Social Welfare and Development Officer for her signature 5 minutes none MSWDO
    or her authorized representative    		 Municipal Social Welfare and Development Office

\